Thank you so much for purchasing Harmony’s Ear Candles! Please see the following policy on how to return your purchased product.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. We have a 100% money back guarantee.
To be eligible for a return, we require a receipt or proof of purchase and the completion of our Return Form.
Please do not send your purchase back to the retailer.
Refunds (if applicable)
Once your return is received and inspected, then your refund will be processed, and we will issue a money order to you within 14 days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, please call us at 877 570 4484 or email us at [email protected]
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
To return your product, you should mail your product to: 7421 Douglas Blvd., #410, Douglasville, GA, 30135, United States.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.